Privacy Policy – Digital Sphere Tech

This Privacy Policy describes how Digital Sphere Tech (digitalspheretech.online) collects, uses, and discloses information in connection with providing our B2B IT integration and service enablement solutions.

1. Information We Collect

We strictly focus on collecting information necessary for providing, improving, and securing our enterprise-level services.

A. Business Contact Information

This information is collected when a prospective or current partner engages with us (e.g., through our website, meetings, or service agreements).

Identifiers: Names, job titles, and roles of business representatives.
Professional Contact Details: Business addresses, telephone numbers, and corporate email addresses.
Account Credentials: Log-in credentials provided for accessing our technical management interface.

B. Technical and Operational Data

This is data generated through the use of our services and platform infrastructure.

Service Metadata: Data relating to the use of our technical services, including API call volumes, error logs, configuration settings, and resource utilization.
System Logs: IP addresses, browser types, operating systems, and timestamps for security and system maintenance purposes.
Cookies and Tracking Technology: We use cookies and similar technologies primarily for session management, site security, and B2B analytics (e.g., understanding which service documentation pages are viewed most frequently).

2. How We Use the Information

Digital Sphere Tech uses the collected information exclusively to support and manage our B2B relationships and platform operations.

Service Provision: To establish, maintain, and support your access to and use of our API integration services and underlying technical infrastructure.
Security and Compliance: To monitor system integrity, prevent fraud, and ensure compliance with applicable legal and regulatory requirements in the markets we operate in (including Pakistan).
Communication: To provide technical support, service announcements, operational updates, and information regarding changes to our services or policies.
Service Improvement: To analyze usage patterns of our technical interface and services to debug, test, and improve the reliability and performance of our B2B platform.

3. How We Share and Disclose Information

We do not sell or rent Business Contact Information. We only disclose information in the following limited circumstances:

Service Providers: We may share data with third-party vendors and consultants who perform services on our behalf, such as cloud hosting, security monitoring, and professional analytics. These parties are contractually obligated to protect the information and use it only for the purposes for which it was disclosed.
Legal Requirements: If required to do so by law, court order, or governmental regulation, particularly in Pakistan, or if we believe such action is necessary to protect the rights, property, or safety of Digital Sphere Tech, our partners, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case the transferring entity will remain bound by this policy or a policy with similar protections.

4. Data Security

Digital Sphere Tech implements industry-standard technical and organizational security measures to protect the information we handle from unauthorized access, alteration, disclosure, or destruction. We maintain security protocols appropriate to the sensitivity of the data, which includes encryption, access controls, and regular system audits.

5. Data Retention

We retain Business Contact Information and Technical/Operational Data for as long as necessary to provide our services, maintain our B2B relationship, fulfill the purposes outlined in this policy, and satisfy our legal and accounting obligations.

6. Your Rights and Choices

As this policy primarily covers data related to business entities, your rights are managed through your contractual Service Agreement. If you are a representative of a partner business, you can:

Access/Update: Request access to or correction of your business contact information held by us via your account manager.
Opt-Out: Opt-out of non-essential operational communications (e.g., marketing updates) by following the unsubscribe link in the communication.