Find out what you need to know

1. What is the core service offered by Digital Sphere Tech?

Answer: Digital Sphere Tech provides specialized B2B technical services focused on API integration and system enablement. We supply the foundational architecture required for enterprises to connect and manage their core operational service flows securely and efficiently.

2. Who are the ideal partners for Digital Sphere Tech?

Answer: Our ideal partners are enterprise-level businesses and technology firms operating in the Pakistan market that require a reliable, secure API integration provider to manage complex, high-volume service transactions and data management requirements.

3. How do we initiate service with Digital Sphere Tech?

Answer: Partnership begins with a technical consultation to assess your system integration requirements. This is followed by defining the specific scope and operational parameters documented in a formal Service Agreement, and subsequently, we provide access to our technical documentation and API specifications.

4. What is the process for technical implementation?

Answer: After formalizing the partnership, our technical team provides detailed API integration documentation. Your internal technical resources will then execute the necessary integration steps, with our support team available to assist throughout the testing and go-live phases.

5. What are the key technical standards and security measures you maintain?

Answer: We prioritize platform stability and data integrity. Our infrastructure adheres to industry-standard security protocols, including encryption, access controls, and regular system audits to ensure the consistent, reliable, and secure transfer of operational data.

6. Where can my technical team find documentation for the API?

Answer: All necessary specifications, guides, and version control details for our API integration infrastructure are available within the dedicated Partner technical interface once your service account has been activated and provisioned.

7. What level of technical support is provided?

Answer: We provide dedicated operational support tailored to the service level defined in your Service Agreement. This includes access to our support channels for troubleshooting system enablement issues and ensuring continuous service continuity.